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Shipping is
FREE....period!
We pay all
of the shipping costs, whether you are shipping to your
home, business, or sending your order as a gift to some
other location - the shipping is on us.
All
products ship out of the bakery in 3-4 days, but please
add carrier time. (During Christmas holiday season,
roughly early November on - your orders will ship out in
5-7 days.) Cakes,
donuts and cupcakes may take an additional day of drying
time. During the Christmas buying season, roughly
November 1 through December 23, the bakery turnaround
time becomes 3-5 days before we can ship out. Please be
sure to add carrier time to your orders. See Shipping
Time Zones below for more information regarding carrier
time.
Shipping
methods: We may use UPS, FedEx or the USPS to ship
your orders depending upon your location, the shipping
costs in effect at the time, or any special request you
may have.
Packing
methods: Gourmet dog treats that are decorated with
carob or yogurt coatings ("icings") may also ship with a
cold pack during warm weather months. Our
undecorated/uncoated dog treat biscuits ship without
cold packs all year 'round.
Regional
shipping to retailers: If you are a wholesale
customer, you may opt to receive your delivery on a
monthly or bi-monthly basis by our own vehicles if
available in your area. Our retailer service region is,
roughly, the triangle between Chicago, St. Louis and
Indianapolis.
Rush
orders: It is possible to request a rush order, but
these orders have rush charges added to them. It is best
to phone us at 217-460-0525 or 217-268-4545 to discuss
your rush order needs and we can mutually decide the
best way to ship for you.
Shipping
time zones: Depending on where you are located in
proximity to our east-central Illinois location (closest
to Champaign, IL) delivery time may be 1-7 days. Please
see the UPS shipping map for estimated standard shipping
times. The UPS times are estimates only and are not
guaranteed by UPS.
Click here
for shipping map and enter ZIP code 61910 in the
box and select "Shipped from this ZIP code".
Please note
that the day we deposit your order with the carrier is
not counted as a shipping day.
Have a
question about shipping? Please feel free to email
us with your questions, or shipping requests at
contactus@pupdogbakery.com
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